YourGOV can be used via the Web or your mobile phone. By using YourGOV, the Citizen will be able to submit an issue and track its progress from submittal to completion via the Web. Issues are brought directly into the County’s Work Management solution where they can be forwarded on to the responsible department. By entering in an address or selecting a location on the map, the Citizen will be able to view where in Bexar County their issue is located. In addition, the Citizen will be able to view issues that have been submitted by other Citizens and track their status.All you have to do is download the Microsoft Silverlight plug-in to your computer (available free at the YourGOV site) or the YourGov Iphone App to your smartphone. To track your request, submit your email address and a password. So if you see something that the county needs to address, such as graffitti, pot holes, missing or damaged signs, animal removal, dumping, etc, try out this new service today!
Thursday, December 9, 2010
Bexar County has joined the 21st Century by launching the YourGOV application on it website. Similar to the City of San Antonio 311 reporting page, the YourGov site allows citizens of the county to report nonemergency issues.